Nexidia

In the News

Published articles for the current year are shown here. For prior year articles please click on the appropriate link to the left.

• Dec. 15, 2009 - Press Release

  Nexidia Launches ESI—Quality Application for Contact Centers

• Dec. 03, 2009 - Published Article

  Analytics Pays Off in the Contact Center

• Nov. 24, 2009 - Published Article

  Using Voice Recordings to Coach Call Centre Staff

• Nov. 23, 2009 - Published Article

  BCBSTN Taps Analytics to Learn to Listen Better

• Nov. 22, 2009 - Press Release

  Nexidia and Semafone Partner to Prevent Fraud and Identity Theft in the Call Centre

• Nov. 18, 2009 - Press Release

  Excellus BlueCross BlueShield Selects Nexidia to Improve Customer Service and Streamline Call Center Operations

• Nov. 10, 2009 - Published Article

  Audio Data Liberation: How It Can Result in New Business Intelligence

• Nov. 10, 2009 - Published Article

  Nexidia, Merced Systems Partner, Blending Speech Analytics, PM Solutions

• Nov. 09, 2009 - Press Release

  Nexidia and Merced Systems Partner to Enhance Contact Center Agent Performance

• Nov. 09, 2009 - Published Article

  Liberate Data from Recordings: Nexidia